Shipping and Delivery
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com
Q. Where do you ship from?
A.We ship mainly from our warehouses in China and the UK.
Q. How long will it take for my items to arrive?
A. 3-4 day processing time before your order is dispatched. 5-8 days shipping (Slight delays due to covid-19) for the hair color wax to the UK. All other products will take 12-14 days to the UK. Shipping times vary from product-to-product; based on demand and shipping location. We understand it could be a bit of a wait, but it will be worth it!
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Where is your company located?
A. We have an office in beautiful sunny Southern California; Supply warehouses all over the world.
Q. Which currency will I be charged in?
A. We process orders in your own country currency.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. You will not have to pay customs.